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5 Essential Qualities of a Reputable Web Host

Web Hosting ServersAs technology evolves and Internet use continues to grow, your choices for web hosting will also expand. Web hosting businesses store the websites and information for a company, and their duties are extremely important. Before you select the right web hosting company for your business, there are a number of qualities that you need consider. 

1. Stability

The experts at www.ukwebhost.co.uk point out that a solid web hosting company should provide you with the stability to handle your business efficiently. This includes making sure that they don’t take on more customers than their equipment can handle. Servers, staffing and equipment are imperative to a good web hosting business, and if the company’s system fails, this can cause problems for the customer and their websites. An adequate amount of space includes a minimum of two hundred websites per server.

2. Technical Support

When looking for a reputable web hosting business, you will want to find a company that provides knowledgeable technical support to their customers. Technical support can include preventative maintenance, repairs and upgrades. This is especially important to prevent small problems from turning into major disasters. You also want your clients to be able to access your website 24 hours a day, seven days a week, so the web hosting provider should be available during the same amount of time in case of an emergency. Live chat is another great option for your web host company to provide as a way of technical communication.

3. Security

Security is imperative to any good web hosting business to prevent hackers from hijacking your website. Client information and other top secret items can be kept on a website, and you need to make sure the security your hosting service provides is of the highest quality. The company should also back up their servers on a continuous basis and provide access to the root menu of the company’s website.

4. Customer Communication

Another key component to look for is customer communication. Competent hosting businesses maintain open communication with their customers, and they notify them when a problem arises. They also keep their customers aware of any scheduled maintenance updates to avoid unexpected client down time. You can then notify your customers of the inconvenience, so they can plan accordingly.

Overworked Server5. Speed and Reliability

Speed and reliability are both important features of any hosting company. A site that is down more than it is up and running will lose its clientele. A search engine that continuously fails will send your clients looking for a website that works. Slow accessibility to a website can also signal failure for a company, and it can be frustrating for your clients to try and navigate through. You can test your own customer site for speed and accessibility during the peak and non-peak hours of the day. This will ensure that your web hosting company is providing the kind of service that they promise.

A solid and reputable hosting company is more than just a low price. It’s about getting the highest level of service your website deserves for its clients. Web hosting forums have detailed discussions on the companies that deserve your business, and the ones to steer clear of. 

Georgina Clatworthy is a freelance author who writes on topics relating to technology, business and communications.  She contributes this article for www.ukwebhost.co.uk, a hosting comparison site which provides detailed information on various hosting companies around the web.  The use of a comparison site when choosing a hosting company will give you the broadest overview of available services, as well as allowing you to easily find a package which best suits your needs and budget.

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Posted by on November 18, 2012. Filed under Internet. You can follow any responses to this entry through the RSS 2.0. Both comments and pings are currently closed.